MASALTOS.COM TEAM: NOT EVERYTHING IS SHOE BUSINESS #8

Adriana Pasquale is from a small Italian town, called Termoli, on the Adriatic coast. Despite the fact that she is a big fan of Italian beach life, the love brought her to Spain. Adriana forms part of the customer service department of Masaltos.com and she is one of those people that you enjoy talking with. She is sensible, empathetic and very organized person. She knows perfectly how to connect with clients, and very often, they ask particularly for her to attend them. Down below is what she wants to tell us.

What do you do at Masaltos.com?

I am part of the customer service team and logistic area with the following functions; creating national and international shipping labels; attending customers who visit the store, providing telephone assistance in different languages (Spanish, Italian, French, English), and … sweep the office when necessary, hehe.

What do you like most about your work at Masaltos.com?

What I enjoy the most about my work is being able to change the language according to the client every time I receive a call. It is not something that you can do in every job.

What do you think has been your best moment in this company?

I like when we have breakfast all together and we chat with each other. It is a very healthy habit. We have a break every day at 11 in the morning and talk about our things. It’s a good way to connect with everyone.

What is your favourite Masaltos.com shoe?

Detroit, I think it’s very elegant. But also Miami because I think it’s very youthful.

If you could fulfill your dream of “having a coffee with someone famous”, who would you choose and why?

Surely with Antonio Banderas. I consider him a very fascinating man who always knows how to reinvent himself.

What do you like to do in your free time?

Being with my family, swimming, doing aquagym and reading (but this is now hardly possible because I became a mother a few months ago).

Make a wish.

Being able to go every two months per year to a paradise island, the one from a glossy magazine, with my umbrella and lemonade in hand just to verify that it really exists, hehe.